1. Introduction
Welcome to LariLocator ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you register or use our Service:
- Name and display name
- Email address
- Phone number
- Profile photo (optional)
- Password (stored in encrypted form)
2.2 Location Information
With your permission, we collect precise location data from your device to provide location-based services such as finding nearby food stalls. You can disable location services through your device settings at any time.
2.3 Usage Information
We automatically collect certain information when you use the Service, including:
- Device information (model, operating system, unique device identifiers)
- Log data (access times, pages viewed, app crashes)
- Search queries and browsing history within the app
- Interaction data (favorites saved, reviews written, orders placed)
2.4 Vendor Information
If you register as a vendor, we additionally collect:
- Business/stall name and description
- Stall location and operating hours
- Menu items and pricing
- Business-related photos
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Show you nearby food stalls based on your location
- Process and facilitate chat-based orders between users and vendors
- Send push notifications about vendor updates, orders, and promotions
- Enable user reviews, ratings, and favorites
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information in the following situations:
- With Vendors: When you place an order or send a message, your display name and order details are shared with the respective vendor.
- Public Reviews: Reviews and ratings you post are visible to other users.
- Service Providers: We may share information with third-party service providers who assist in operating our Service (hosting, analytics, notifications).
- Legal Requirements: We may disclose information if required by law or in response to valid legal processes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including encryption of data in transit and at rest, secure server infrastructure, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and data at any time by contacting us or using the data deletion feature in the app.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Request data portability
- Opt-out of marketing communications
8. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Third-Party Services
Our Service may contain links to third-party websites or services. We use the following third-party services:
- Mapbox - for map and location services
- Firebase - for push notifications and analytics
- MongoDB Atlas - for data storage
These third-party services have their own privacy policies, and we recommend you review them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date and, for significant changes, by sending a notification through the app. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@larilocator.com
- Address: Surat, Gujarat, India