1. Your Right to Data Deletion
At LariLocator, we respect your right to control your personal data. You can request the deletion of your account and all associated personal data at any time. This policy explains how to make a data deletion request and what happens when your data is deleted.
2. How to Request Data Deletion
You can request deletion of your data through any of the following methods:
2.1 Through the App
- Open the LariLocator app
- Go to Settings > Account
- Tap "Delete My Account"
- Confirm your identity by entering your password
- Confirm the deletion request
2.2 Via Email
Send an email to privacy@larilocator.comwith the subject line "Data Deletion Request" and include the following information:
- Your full name
- Email address associated with your account
- Phone number associated with your account
- Reason for deletion (optional)
2.3 Via Contact Form
You can also submit a data deletion request through our Contact page.
3. What Data Is Deleted
When you request account deletion, the following data will be permanently deleted:
- Your profile information (name, email, phone number, photo)
- Your saved favorites and preferences
- Your chat/message history
- Your order history
- Your search history
- Device tokens and push notification preferences
For Vendor Accounts
In addition to the above, the following vendor-specific data will be deleted:
- Stall/business profile and description
- Menu items and photos
- Availability calendar data
- Business analytics data
4. Data We May Retain
Certain data may be retained even after account deletion for legal and legitimate business purposes:
- Reviews: Reviews you posted may be retained in anonymized form (with your name removed) to maintain the integrity of vendor ratings.
- Transaction Records: Basic transaction records may be retained for up to 5 years as required by tax and business regulations in India.
- Legal Compliance: Data required for ongoing legal proceedings or to comply with legal obligations.
5. Processing Time
Data deletion requests are processed within 30 days of receipt. You will receive a confirmation email once your data has been deleted. During this period, your account will be deactivated and inaccessible.
6. Consequences of Deletion
Please be aware that once your data is deleted:
- Your account cannot be recovered
- You will lose access to all saved favorites and order history
- Any active orders or conversations will be cancelled
- If you wish to use LariLocator again, you will need to create a new account
7. Contact Us
If you have questions about data deletion or need assistance with your request, please contact us:
- Email: privacy@larilocator.com
- Address: Surat, Gujarat, India